Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: What is powder coating?
A: It is a process

Q: Is my product going to rust?
A: No, it is part of our warranty your product is free of rust and without rust for 10 years.

Q:How soon will I get my product?
A: Usually  take 2-4 weeks to receive your product. If you need it in a hurry please call us and we can make arranges to your necessity.

Q: May I change sizes, colors or design?
A: Yes, you can customize as much as you want it. Please call us with your inquires and we gladly accommodate the design as you convenience.

Go Back